Privacy Policy

Privacy Policy for Clean Air Companions

Introduction

Welcome to Clean Air Companions! We are dedicated to delivering exceptional experiences while prioritizing your privacy and data protection. This comprehensive Privacy Policy explains how we handle personal information collected from our users, ensuring transparency and adherence to global data privacy standards. By using our website (https://cleanaircompanions.scoopsurge.com), applications, services, or products, you agree to the practices outlined herein.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

  • Our official website and its subdomains.
  • Mobile applications developed by Clean Air Companions.
  • Online services and products offered through our platform.
  • Interactions between users and our customer support team.

Please note that this Privacy Policy does not cover third-party platforms or services linked from our site, as they have their own privacy practices governed by separate policies.

Processing Activities

This policy guides how we interact with users in various scenarios:

  • As an authorized user: When you create an account and use our applications and services, we process your data to provide personalized functionality and support.
  • Website visitors: If you browse our websites linked to this Privacy Policy, we may collect information about your device, location, and browsing behavior for analytics and improvement purposes.
  • Communication with us: We respect your right to connect, whether via email, phone calls, or text messages. We use this data for customer support, marketing (with your consent), and improving our communications.

Personal Data Collection

Clean Air Companions collects various categories of personal information:

Account and Profile Details:

  • User names, passwords, and registration information.
  • Contact details such as email addresses and phone numbers.
  • Shipping or billing addresses for order processing.

Payment and Financial Information:

  • Credit card numbers, payment history, and billing addresses (processed through secure third-party payment gateways).
  • Financial records related to transactions made on our platform.

Purchase History and Behavior:

  • Product interest and purchase data.
  • Shopping preferences and order details.
  • Items added to a shopping cart but not purchased.

Mobile Device Identifiers:

  • Unique device identifiers, such as IP addresses and advertising IDs.
  • Device type, operating system, and browser information.

Location Data:

  • GPS coordinates and location services data (if enabled by users).
  • Information about the region or city where you are located.

Feedback and Reviews:

  • Comments, reviews, and ratings provided on our platform.
  • Suggestions for improvements or new features.

Social Media Information:

  • Data from social media platforms when users choose to log in through these services.
  • Profile pictures, user names, and public posts (if shared publicly).

Product Information:

  • Details about products viewed, downloaded, or purchased on our site.
  • Interaction with product tutorials or demonstrations.

Cookies

We employ cookies to enhance your experience and understand user behavior better. Cookies are small text files stored on your device, categorized as:

  • Strictly Necessary: Essential for website functionality, such as remembering login details.
  • Preferences: Customizing your preferences and settings on our site.
  • Analytics: Tracking aggregated data for analytics and improving services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie choices.

Retention and Deletion

Clean Air Companions retains personal data only for as long as necessary to fulfill the purposes collected or as required by law. Once these purposes are met, we securely delete or anonymize your information. This process ensures that your data is not retained beyond its intended use.

Security Measures

We implement robust security measures to protect your personal data:

  • Encryption during data transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to safeguard our systems.

Children’s Privacy

Clean Air Companions does not knowingly collect or solicit personal information from children under 18 years of age. Our services are designed for adults, and we encourage parents to supervise their children’s online activities.

Your Rights (Depending on your location)

You have specific rights regarding your personal data:

  • Access: Retrieve a copy of the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure: Ask for the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data in certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have any data-related queries, please contact our privacy team at [email protected] or write to us at the provided address.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website, with a clear notification of changes.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to: